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Marketing and Communication

Revised ADA Ticketing Requirements

Providing equal opportunity to people with disabilities is the fundamental principle of the Americans with Disabilities Act (ADA). This publication provides guidance on the Department's new nondiscrimination requirements that apply to selling tickets for assigned seats at events such as concerts, plays, and sporting events. The requirements, which are identical for title II and title III entities, apply to tickets sold for single events and those sold for a series of events (e.g., subscriptions or season tickets).

Communicating with People with Disabilities

Employees or customers who have disabilities will feel most comfortable at your place of business if you consider these suggestions for effective communication.

This material is based in part on Achieving Physical and Communication Accessibility, a publication of the National Center for Access Unlimited, and Community Access Facts, an Adaptive Environments Center publication.

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